Find your collector

Who is suing you?

The name at the top of your paperwork changes what your best move is. Find them below and we'll tell you what usually matters in cases like yours.

Debt buyers

These companies bought your account from the original bank. They have to prove they actually own it, and that is often where their case breaks down.

Original creditors

These are the banks that opened your account. Ownership usually is not in dispute, so the arbitration clause and the amount claimed matter more.

American Express National Bank

Also seen as: Amex

The original creditor. Ownership isn't the weak point here, the arbitration clause usually is.

Discover Bank

An original creditor that sues on its own accounts. Check the arbitration clause.

Capital One, N.A.

An original creditor. Look at the agreement terms and the amount claimed.

Synchrony Bank

Issues store and retail cards. Accounts are sometimes sold, so check who is actually suing.

Citibank, N.A.

An original creditor whose agreements typically include an arbitration clause.

JPMorgan Chase Bank, N.A.

Also seen as: Chase, Chase Bank, Chase Bank USA, JPMorgan Chase

The bank that gave you the card. Chase card agreements include an arbitration section, which is often the strongest move.

Bank of America, N.A.

Also seen as: Bank of America, BofA, BankAmericard

The bank that gave you the card. Newer Bank of America card agreements include an arbitration section.

Wells Fargo Bank, N.A.

Also seen as: Wells Fargo

The bank that gave you the card. Its card agreement says it won't start arbitration to collect, but you may be able to.

Barclays Bank Delaware

Also seen as: Barclays, Barclaycard, Barclays Bank

The bank behind many airline, hotel, and store cards. Its card agreements include an arbitration section.

Comenity Bank

Also seen as: Comenity Capital Bank, Comenity, Bread Financial, Alliance Data

The bank behind many store cards. Check the arbitration section, and check who is actually suing.

OneMain Financial Group, LLC

Also seen as: OneMain Financial, OneMain Finance Corporation, OneMain, Springleaf

The lender that made your personal loan. Check your loan papers for what you put up as collateral and for an arbitration section.

Is a law firm's name on your papers too?

Most companies hire a law firm to sue. The firm's name is usually in the top left corner of the first page.

Look up the law firm →

Don't see the name on your paperwork?

The process is the same whoever is suing. Start with the Answer, it's what stops them from winning automatically.

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